Customer Care

Contact Information

Billing questions: (949) 342-1140

Customer Service: (949) 342-1140 

Start or Stop Service: (949)342-1140

After Hours Water or Sewer Emergency: (949) 499-4555, ext. 0


Dedication, Quality, and Customer Service describe the South Coast Water District approach to Customer Care. As a local public agency, we are dedicated to providing excellent customer service. We are able to respond to customer requests in a timely manner. If you are trying to reach our office after normal business hours, our after hours duty personnel is available 24 hours a day, 7 days a week to assist you by calling (949) 499-4555, ext. 0 if this is a water or sewer emergency.

Please utilize the sections in the left hand column to select the Customer Care information that you are inquiring about. This section covers various Customer Care related information. If you have additional general questions, please email or call (949) 342-1140 during our normal business hours of 7 a.m. to 6 p.m., Monday – Thursday.

Office Location

South Coast Administrative Office
31592 West Street
Laguna Beach, CA 92651-6907

Hours of Operation

Monday – Thursday, 7 a.m. to 6 p.m.

Pay Your Bill

Visit our Bill Pay page to learn about your bill payment options, including how to pay your bill online.

For life threatening emergencies call 911 immediately.