News Item

New Program Gives Customers the Technology to Better Track Water Consumption

Customer online portal

New online portal (pictured above) will allow customers to easily track water consumption.

At South Coast Water District, we know that every drop counts. That's why we're rolling out a new pilot program to help customers easily track their water consumption and quickly detect leaks.

Have you ever wondered how much water you use on an hourly or daily basis? Starting in May, the District will install more than 3,000 new water meters as part of the Advanced Metering Infrastructure (AMI) Implementation Program. The new meters will allow customers who are part of the program to gain easy access to their household’s water consumption data via an online portal. Customers can track hourly water usage, monitor changes in consumption, sign up for leak alerts and more.

The program is designed to help the District and our customers minimize water waste, improve water management and increase energy savings. It will also reduce carbon emissions from District trucks because new meters use cellular technology that will allow staff to read them remotely, instead of driving to each meter site.

The District was awarded a $300,000 United States Bureau of Reclamation WaterSMART: Water and Energy Efficiency Grant to fund the program.

Customers who are part of the pilot program will receive a letter in the mail with information about how to access the online portal in the next few weeks. If you have any questions about the program or your water consumption or water meter, please contact our Customer Service department at (949) 499-4555, ext. 1.